Original sales receipt must accompany returns.
If you are not satisfied with your purchase for any reason, you can return your item(s) for a full refund within 14 days after the delivery of your order.
You are just responsible for your return shipping charge.
We don't accept returns after 14 days.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately.
Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 14 days if you intend to return ANY item back to our store. Items returned to us AFTER 14 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Please follow the simple instructions below:
- Place the unused or damaged item into original shipper packaging.
- Contact us via email at firstname.lastname@example.org to obtain your RMA (Return Merchandise Authorization).
- We will e-mail you a prepaid return label and a summary of the RMA transaction for your records.
- Drop off your package at the nearest USPS office. Once we receive your returned product(s), we will issue your replacement or refund immediately.
Green Rain Spa
13622 NE 20th St Suite A-1
Bellevue, WA 98005